About First Step
Mortgage technology, made for the people who use it.
We started First Step because too much mortgage software forces good advisers and underwriters into re-keying, workarounds and spreadsheets. We build a platform that follows the case instead.
Built with the industry
Every feature starts with advisers, administrators and underwriters showing us where cases slow down.
Partners, not tickets
Each customer has a named contact and UK-based support who understand mortgage operations.
Compliance by design
Good customer outcomes and audit trails are built into the workflow, not bolted on at the end.
Where to find us
Based in North Harrow, working across the UK.
Visit us at our trading address, or we'll come to you. Most onboarding and support happens online, wherever your team is based.
Ready to take the first step?
Book a 30-minute walkthrough with our product team, using cases like the ones your business handles every day.