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First Step.
First Step Platform

Mortgage software, built around the case.

A cloud platform for brokers, networks and lenders covering origination, sourcing, compliance and MI. Designed with working advisers and underwriters, and shipped every fortnight.

Origination & CRM

Every case, client and document in one place.

Capture enquiries from your website, introducers or phone, and turn them into a structured fact-find your clients can complete on their phone. Tasks, reminders and status updates move the case forward automatically.

  • Mobile-first client fact-find & portal
  • Kanban pipeline with SLA alerts
  • Open-banking income & expenditure
  • E-signature and secure document vault
Sourcing engine

From fact-find to a defensible shortlist in minutes.

Our criteria engine reads the case you already captured, so there's no re-keying. Compare residential, company BTL, commercial and bridging products side by side, and save the reasoning for your file.

  • Criteria and affordability in one search
  • Ltd company, HMO & multi-unit support
  • Saved searches & product-expiry alerts
  • Recommendation reasons written to the file
Compliance & MI

Audit-ready by default, not by Friday afternoon.

Consumer Duty outcomes, vulnerability flags and file checks are built into the workflow, not bolted on. Principals and networks get live MI across every adviser and AR firm.

  • Consumer Duty outcome tracking
  • Vulnerable-customer flags & notes
  • Immutable, time-stamped audit trail
  • File-check sampling & breach log
Website widgets

Embeddable tools that feed your pipeline.

Add calculators and a short fact-find to your own website with one script tag. They take your brand colours, and every enquiry arrives as a structured case.

  • Repayment calculator

    Capital-and-interest and interest-only, residential or commercial.

  • Rental cover calculator

    ICR-based maximum loan for buy-to-let and SPV landlords.

  • Quick fact-find

    A short mobile form that creates a case and books a call.

£850,000
25%
5.50%
20 years

Estimated monthly payment

£4,385

Loan amount
£637,500
Loan to value
75%
Total repayable
£1,052,468

Live demo of the First Step repayment widget. Figures are illustrative, exclude fees and assume one rate for the full term.

APIs & integrations

Open by design.

Everything in the platform is available over a documented REST API with signed webhooks, so you can connect lenders, packagers, accounting tools and your own website.

  • REST API

    Cases, clients, products and documents.

  • Webhooks

    Real-time events on every status change.

  • Secure

    OAuth 2.0, encryption at rest and in transit.

  • UK hosted

    Data stays in UK data centres.

# Create a case from your website
POST /v1/cases

{
  "type": "ltd_company_btl",
  "borrower": { "company_no": "12345678" },
  "property_value": 650000,
  "loan_amount": 487500,
  "monthly_rent": 3200
}

→ 201 Created  ·  webhook: case.created

See the platform with your own cases.

We'll walk through a live case from enquiry to offer, and talk through migrating from your current system.